Privacy Policy

1. Introduction

Onstage Entertainment Group, LLC ("Onstage," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at onstage.biz (the "Site") or use our services.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit a contact or inquiry form
• Request access to our Client Portal
• Apply to join our performer roster
• Communicate with us via email or phone
• Enter into a booking agreement

This information may include your name, email address, phone number, company or organization name, event details, and any other information you choose to provide.

Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages visited and time spent on each page
• Date and time of your visit

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Prepare and deliver entertainment proposals and booking agreements
• Manage your Client Portal access and account
• Process performer roster applications
• Communicate with you about your events, bookings, or account
• Improve our Site, services, and client experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service Providers: We work with trusted third-party service providers who assist in operating our business, including our CRM platform (Zoho), website hosting (Vercel), and analytics tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Performers: When you book entertainment through Onstage, we share relevant event details (date, time, venue, event type) with the performer(s) assigned to your event. We do not share your personal contact information with performers without your consent.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. Cookies are small text files stored on your device that help us understand how visitors interact with our Site.

We may use:

• Essential Cookies: Required for the Site to function properly, including Client Portal authentication
• Analytics Cookies: Help us understand how visitors use our Site so we can improve it

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Site, including the Client Portal.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. Our Site uses SSL/TLS encryption for all data transmitted between your browser and our servers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our business relationship with you, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Request a portable copy of your information

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request its deletion, and opt out of the sale of your personal information. As stated above, we do not sell your personal information. To make a request under the CCPA, please contact us.

10. International Visitors

Our Site is operated from the United States. If you are visiting from the European Union, United Kingdom, or other regions with data protection laws that may differ from U.S. law, please be aware that your information will be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer. If you are located in the EU or UK, you may have additional rights under the General Data Protection Regulation (GDPR), including the rights described in Section 8 above.

11. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

13. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.